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Help Center

Find answers, guides, and resources to get the most out of Mujez.

Getting Started

Account setup, onboarding, and initial configuration guides.

  • Creating your account
  • Setting up your chart of accounts
  • Connecting your bank feeds
  • Inviting team members
  • Configuring ZATCA e-invoicing

Invoicing

Creating, sending, and managing invoices and credit notes.

  • Creating a tax invoice
  • Generating simplified invoices (B2C)
  • Issuing credit and debit notes
  • Recurring invoice setup
  • Invoice templates and customization

Bank Reconciliation

Connecting bank feeds and reconciling transactions.

  • Connecting your bank account
  • Understanding auto-matching
  • Manual reconciliation
  • Handling unmatched transactions
  • Multi-currency reconciliation

ZATCA Compliance

E-invoicing setup, submission, and troubleshooting.

  • Phase 2 compliance overview
  • Configuring your ZATCA integration
  • Submitting invoices to Fatoorah
  • Resolving validation errors
  • QR code requirements

Reports & Analytics

Financial reports, dashboards, and data exports.

  • Generating financial statements
  • Custom report builder
  • Exporting to Excel/PDF
  • Dashboard customization
  • VAT return preparation

Admin & Settings

User management, permissions, and system configuration.

  • Managing users and roles
  • Setting up approval workflows
  • Multi-entity configuration
  • API key management
  • On-premises installation guide

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